Job Description:
We are seeking a dynamic and experienced Business Support Manager to join our real estate team at the London Branch. As the Business Support Manager, you will play a crucial role in providing operational and administrative support to enhance the efficiency and effectiveness of our real estate operations.
Key Responsibilities:
Administrative Oversight:
Manage and oversee day-to-day administrative tasks within the real estate department.
Coordinate office operations to ensure smooth workflow and efficient use of resources.
Implement and streamline processes to optimize workflow and productivity.
Monitor key performance indicators and metrics to track the success of business support initiatives.
Process Improvement:
Identify and implement process improvements to enhance operational efficiency and streamline business processes.
Develop and maintain standard operating procedures (SOPs) for key real estate functions.
Team Collaboration:
Work closely with cross-functional teams, including sales, marketing, finance, and legal, to ensure seamless communication and collaboration.
Foster a positive and productive working environment within the real estate team.
Collaborate with various departments to understand their support needs and ensure seamless integration of business support services.
Act as a liaison between different teams to facilitate communication and enhance overall organizational efficiency.
Team Leadership:
Lead and mentor a team of support staff, fostering a positive and collaborative work environment.
Provide guidance and support to team members, ensuring they meet performance goals and objectives.
Conduct regular performance reviews and implement training programs as needed.
Strategic Planning:
Contribute to the development of organizational strategies and goals.
Assist in the formulation of budgets and resource allocation plans to support business objectives.
Analyze market trends and competitors to identify opportunities for improvement.
Problem Solving and Decision Making:
Address and resolve issues raised by team members or other departments in a timely and effective manner.
Make informed decisions that align with the organization’s goals and values.
Vendor Management:
Oversee relationships with external vendors, ensuring timely and cost-effective delivery of services.
Negotiate contracts and agreements with vendors to optimize terms and conditions.
Data Analysis and Reporting:
Analyze real estate data to provide valuable insights for decision-making.
Prepare regular reports on key performance indicators and operational metrics.
Compliance and Regulation:
Stay informed about industry regulations and ensure compliance with relevant real estate laws and standards.
Work closely with legal counsel to address compliance issues and mitigate risks.
Budget Management:
Assist in the development and management of the real estate department budget.
Monitor expenses and identify cost-saving opportunities.
Continuous Improvement:
Identify areas for improvement in business processes and implement solutions to enhance overall effectiveness.
Stay updated on industry best practices and implement relevant changes to improve business support functions.
Reporting and Analysis:
Prepare regular reports on account status, sales achievements, and potential risks.
Utilize data and analytics to make informed business decisions.
Qualifications:
- Proven experience of 1-2 years as a Business Support Manager or in a similar role in the real estate industry.
- Proven experience in a similar role within the real estate industry.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficient in Microsoft Office and other relevant business software.
Benefits:
Training and professional development opportunities.
Health insurance and other benefits.
About Us
London Eye Real Estates UK Limited is a dynamic and innovative real estate firm based in the UK, committed to delivering exceptional property solutions to our clients. With a focus on integrity, professionalism, and customer satisfaction, we pride ourselves on being a trusted partner in the real estate industry.